Privacy Policy
Updated on: Wed Apr 2025 09:04 am
1. Introduction
Earwink (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application “Earwink” (the “App”), which allows you to quickly post a 30‑second recording (“winks”) to share with friends or the community. By using our App, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our App.
2. Information We Collect
A. Information You Provide Directly
Account Information (Optional): If you choose to register an account, we may collect your username, email address, and any profile information you provide.
User Content: When you record and post your 30‑second “wink,” the content of that recording is stored on our servers. Please be aware that any information you choose to share publicly may be seen by other users.
Feedback and Communication: If you contact us for support or inquiries, we may collect your name, email address, and the content of your communication.
B. Automatically Collected Information
Usage Data: We may automatically collect data about your activity in the App, including the pages you visit, how long you use the App, crash logs, and interactions with features.
Device Information: We may collect technical information such as your device type, operating system, unique device identifiers (e.g., advertising identifiers), and mobile network information to help us deliver a better user experience and troubleshoot issues.
Log Data: Our servers may log information such as your IP address, access times, and the specific actions performed within the App.
C. Location Data (Optional)
If you grant permission, we may access your device’s approximate location to allow features such as geotagging your posts or displaying nearby popular content. This data is used solely for enhancing your user experience and will not be processed into precise location information unless you explicitly opt in.
3. How We Use Your Information
We use the collected information to:
Provide & Improve the Service: Deliver and enhance the Earwink experience, including processing and displaying your 30‑second recordings and related metadata.
Personalization: Tailor content, features, and recommendations based on your usage and preferences.
Analytics & Research: Analyze App usage, monitor performance, track trends, and continually optimize our services.
Communication: Send you important updates about the App (including notifications, security alerts, or service changes) and, if you opt in, marketing communications such as offers and promotions.
Security & Fraud Prevention: Monitor the App for unusual activity to help protect your account and our system from unauthorized access.
4. Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
Service Providers: We engage trusted third-party vendors (e.g., for analytics, hosting, and customer support) to assist us in operating our App. These vendors are contractually obligated to safeguard your data and only use it for the purposes specified by us.
Legal Requirements: If required by law or in connection with legal proceedings (e.g., to protect our rights or comply with a subpoena), we may disclose your personal data.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
User Consent: With your explicit consent, we may share your information for additional purposes not outlined in this policy.
5. Data Security and Retention
Security: We implement industry-standard security measures (such as encryption, secure access protocols, and regular audits) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, the data will be securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccuracies in your data.
Deletion: Request deletion of your personal data under applicable conditions.
Objection/Restriction: Object to or request restriction of our processing of your data.
Data Portability: Request that we transfer your data to you or a third party.
Withdrawal of Consent: If you have provided explicit consent for data processing, you may withdraw it at any time.
To exercise any of these rights, please contact us using the contact information below. We may require proof of identity before responding to such requests.
7. International Data Transfers
If you are located outside of our primary operating regions, please note that your information may be transferred to, stored, and processed in countries that may have different data protection laws. We will take adequate measures to protect your data in such transfers (e.g., by relying on standard contractual clauses or other approved mechanisms).
8. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If it comes to our attention that we have inadvertently collected personal data from a child under 13, we will promptly delete that information. If you believe that we may have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we make changes, we will update the “Last Updated” date above and, if appropriate, notify you by prominent notice within the App or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@earwink.com